A: We use only top-quality Grade A environmental acrylic materials that comply with ROHS standards. All raw materials undergo strict testing including appearance inspection, thermal performance, physical performance, and optical performance tests. Our acrylic achieves 93% light transmittance - similar to optical-grade glass - with superior impact resistance (17x stronger than glass). Every product passes our triple inspection process to ensure consistent quality.

A: We are a professional acrylic fish tank factory with our own manufacturing facility in Shenzhen, China. With over 15 years of production experience since 2010, we have complete in-house capabilities including design, cutting, polishing, bonding, printing, and packaging. Being a direct manufacturer means you get factory-direct prices without middleman markups.

A: Absolutely! As professional custom aquarium manufacturers, we specialize in OEM/ODM services. We can produce fish tanks in any size (from small desktop bowls to large commercial aquariums), any shape (rectangular, cylindrical, spherical, or unique custom designs), and with various customization options including custom colors, logo printing, and accessories. Simply share your requirements, and our design team will provide CAD drawings for your approval.

A: Sample costs vary depending on the size and complexity of your design. We provide competitive sample pricing, and sample fees can be refunded with your bulk order. Sample production typically takes 3-5 working days. Please contact us with your specific requirements for an accurate quote.

A: Our standard MOQ is 50 pieces for regular products. However, we are flexible and can discuss smaller quantities for custom designs or trial orders. We also welcome sample orders for quality evaluation before placing bulk orders.

A: We implement a strict triple inspection system: (1) Raw material inspection when materials arrive at our warehouse, (2) Pre-production sample approval before mass production begins, and (3) Final QC random sampling inspection of finished products with a defect rate standard below 4.5%. Our factory is ISO 9001 certified, ensuring consistent quality management.

A: We accept multiple payment methods including T/T (bank transfer), L/C (Letter of Credit), D/P, D/A, PayPal, Western Union, and Alibaba Trade Assurance. Standard payment terms are 30% deposit and 70% balance before shipment. We're flexible and can discuss payment arrangements based on your needs.

A: Production lead time is typically 7-20 days depending on order quantity and product complexity. For urgent orders, we can arrange expedited production. We use an intelligent ERP system to track all orders, so you can know your production progress at any time.

A: Yes, we offer comprehensive shipping solutions. We can arrange shipping via sea freight, air freight, or express courier (DHL, FedEx, UPS) based on your preference. We have experience exporting to 51+ countries and work with reliable logistics partners to ensure safe and timely delivery. Each product is carefully packaged with protective materials that pass 1.4m drop tests.

A: Getting a quote is easy! You can contact us through our website inquiry form, email (ouke@szok.com.cn), WhatsApp (+86 136-8689-2265), or phone. Please provide your product specifications including size, quantity, shape, and any customization requirements. We typically respond with a detailed quotation within 30 minutes during business hours.

A: Acrylic fish tanks are generally the better choice for most applications. Acrylic offers 93% light transmittance (clearer than glass), is 17x stronger and 50% lighter than glass, and can be shaped into any design. Acrylic is especially advantageous for large tanks, custom shapes, and locations where safety is a concern. Glass may be preferred only for very small standard tanks or when maximum scratch resistance is required. As professional acrylic aquarium manufacturers, we recommend acrylic for most customers.

A: Absolutely. We take design confidentiality very seriously. We guarantee that your custom product designs will never be sold to other customers. Your exclusive designs remain your intellectual property, and we sign NDAs (Non-Disclosure Agreements) upon request.